During times of great un-expectancy, we want to ensure our patients can still get the treatment and care they need. That’s why we are proud to announce a telepsychiatry option, sometimes referred to as telemedicine or telepsychiatry. Telepsychiatry services involve a scheduled online therapy appointment through one of our on-call therapists done completely through a remote option.
All of our online therapy appointments will be conducted through Zoom, an app that is completely free for patients to download on all devices; all you need is WiFi, a phone, tablet, or computer.
To prevent technical difficulties and to speed up your virtual appointment registration, we ask that you please take at least one day prior to familiarize yourself with the app and set up an online account. If you need any assistance with this process don’t hesitate to contact our office, we’ll be happy to walk you through the steps and answer any questions or concerns you may have.
Similar to our in-person appointments, keeping to the scheduled time is very important. Should you have technical difficulties at your appointment time, please remember to call our front desk for immediate assistance. For payment, the organization is not charging any additional fees for this service; however, it will require the free download of the Zoom app to your computer or mobile device. Just like an onsite appointment, virtual counseling visits are billed through your insurance company. We accept most private insurance plans for our telemedicine services, but please contact your insurance company for details on your coverage.
During the current COVID-19 outbreak, we are offering our intensive group therapy programs through telepsychiatry. The technology we use through Zoom still allows for group members to benefit from the unique therapeutic benefits of group therapy while remaining safe.
In most cases yes, however, the COVID-19 pandemic has allowed for some flexibility. If you are not a WA resident and you are interested in scheduling a telepsychiatry appointment, please contact us directly to inquire about eligibility.